* A. Tiwana, "Knowledge Management Toolkit", Prentice Hall, 2002.
* D. Smith, Knowledge, "Groupware and the Internet", Elsevier, 2000.
* C. W. Holsapple, "Handbook on Knowledge Management 1 - Knowledge Matters", Springer, 2003.
* J. Davies, D. Fensel, F. Harmelen (editors), "Towards the Semantic Web - Ontology-driven Knowledge Management", John Wiley & Sons, 2003.
* T. H. Davenport, L. Prusak, "Conhecimento Empresarial", Elservier Editora, 1998.
* I. Nonaka, H. Takeuchi, "Criação de Conhecimento na Empresa", Elservier Editora, 1997.
* I. Watson, "Applying Knowledge Management", Morgan Kaufmann Publishers, 2003.
* Artigos Diversos.